Double Tank Commercial Slush Machine

Your purchase include a 1 year warranty on parts and labor. An additional 2 year part-only warranty applies to the compressor.   Eurodib warrants all equipment sold directly by Eurodib and/or through its approved suppliers only. Should any item prove defective due to a manufacturer’s defect; Eurodib will repair or replace the equipment. The decision to either repair or replace the item in question will be entirely at the discretion of Eurodib. All warranty claims must be made directly to Eurodib. Eurodib will not be responsible for any costs incurred for services performed without prior consent from Eurodib.  Unless otherwise stipulated all Eurodib products are for use in commercial establishments only. Failure to respect this will void the warranty. Items which weigh more than 75 lbs (34 kilos) will be serviced on-site providing they are located within a one hour drive from the nearest warranty service location. Items that weigh less than 75 lbs (34 kilos) must be brought in to the warranty service location for repair. Eurodib will repair or replace any item found to have a material defect when put to normal use according to the instructions. Minor imperfections, surface markings as a result of shipping, and slight color variations are normal. Damage to equipment from misuse or abuse, such as improper cleaning, improper installation, neglect, accident, alteration, fire, theft, etc., will not be covered under warranty. This policy applies only in Canada and the contiguous lower 48 states of the Unites States of America; any items located outside of this defined territory are not covered under warranty. The warranty on all items is non-transferable by any means. If a technician dispatched by Eurodib determines that the problem is not a warranty issue it is the end user’s responsibility to pay for the technician’s time and possible repair. If the end user refuses to pay the technician Eurodib reserves the right to cancel the warranty for a given unit until such time as costs are repaid to Eurodib. If an item is replaced under warranty the end user is responsible for securely packaging the defective item for transport back to Eurodib.

Toll Free: 1 888 956-6866

or service@eurodib.com