Commercial Refrigeration Repair in Southeast Wisconsin & Lake County, IL
Commercial Refrigeration Repair in Southeast Wisconsin & Lake County, IL
Iron Mountain provides commercial refrigeration repair for restaurants, bars, bakeries, grocers, and other businesses within approximately 40 miles of our Pleasant Prairie, Wisconsin headquarters.

Request Commercial Refrigeration Repair
A refrigeration problem can affect food safety, service, and revenue in the same day. Tell us what is happening, where your business is located, and what equipment is affected. We will confirm whether your address is in our service territory and explain the next step.
Use the service request form to describe your equipment, symptoms, business location, and preferred appointment timing. Our team will follow up within one business day to confirm your request. You can also call during business hours, Monday through Friday, 9 a.m. to 4 p.m. CST.
All Brands Serviced | EPA-Certified Technician
A Commercial Refrigeration Specialist Based in Pleasant Prairie, Wisconsin
When a commercial refrigerator, freezer, ice machine, or walk-in unit stops working, calling a general HVAC company is not your only option. Iron Mountain focuses on commercial refrigeration. We are based in Pleasant Prairie in Kenosha County, so our technician can serve nearby businesses without starting from a distant market.
Our regular service territory includes Kenosha County and Racine County, eight communities in Lake County, Illinois, and parts of southern Milwaukee County. We generally travel within approximately 40 miles of Pleasant Prairie, although exceptions may be possible depending on the request, equipment, and schedule. If you are not sure whether your address qualifies, contact us before assuming we cannot help.
Because Iron Mountain also sells commercial refrigeration equipment, our service team understands the products businesses use every day, not just heating and cooling systems in general. We keep as many parts as possible in our Pleasant Prairie warehouse and handle warranty support in-house when the request is within our service area.
A failed unit during service hours is stressful. Our goal is straightforward: answer the phone, understand the problem, give you an honest next step, and get your equipment back to the correct operating temperature as efficiently as possible.
Commercial Refrigeration Equipment We Repair
If your business relies on refrigeration to protect inventory or serve customers, Iron Mountain can help determine whether our technician is the right fit. We repair equipment for foodservice, beverage, bakery, grocery, and retail operations.
Commercial Freezers:
- Upright freezers
- Undercounter freezers
- Chest freezers
- Specialty freezers
Commercial Refrigerators:
- Reach-in refrigerators
- Undercounter refrigerators
- Prep table refrigerators
- Work top refrigerators
Bar Refrigeration:
- Back bar coolers
- Bottle coolers
- Glass frosters and mug chillers
- Kegerators
Display Refrigeration:
- Bakery and deli display cases
- Produce coolers
- Floral coolers
- Beverage merchandisers
Walk-In Units:
- Walk-in coolers
- Walk-in freezers
- Walk-in combo units
Ice Makers and Specialty Units:
- Commercial ice machines
- Wine coolers
- Medical and vaccine refrigerators
Components and Accessories:
- Condensing units
- Evaporator coils
- Refrigeration controllers
- Replacement doors and gaskets
Not Sure If We Cover Your Unit?
Call 833-734-8880 or submit a Service Request form above and describe your equipment. If we service it, we will tell you. If we don't, we will point you toward the right resource.
How to Schedule Commercial Refrigeration Repair
1. Describe the problem
Call 833-734-8880 or complete the service request form. Tell us what type of equipment is affected, what it is doing, how long the issue has been present, and where your business is located.
2. Confirm the service area and appointment
Our team will confirm whether your address is within the regular service territory, discuss available timing, and explain any immediate troubleshooting steps that may apply.
3. Diagnose the equipment on site
When the request is within our service area, our EPA-certified technician will inspect the equipment, identify the likely cause, and explain the recommended repair before work begins.
4. Complete the repair and check operation
We use stocked parts whenever possible and verify that the equipment is operating correctly before wrapping up the visit. If the unit is beyond economical repair, Iron Mountain can also help you evaluate replacement equipment.
Why Kenosha & Racine County Businesses Choose Iron Mountain for Refrigeration Repair
The Milwaukee-Chicago corridor has no shortage of general HVAC and service companies that will add refrigeration repair to their ticket. What it does not have is a refrigeration specialist based in Kenosha County that also stocks the parts and sells the equipment it services. That combination is something virtually no other repair provider in the area can claim.
Refrigeration Specialists, Not HVAC Generalists
Iron Mountain’s technician focuses on commercial refrigeration. That specialization helps us recognize common failure modes, ask better diagnostic questions, and work from a stronger understanding of the equipment used in commercial kitchens, bars, restaurants, bakeries, and retail businesses.
Parts stocked in Pleasant Prairie
Our 55,000-square-foot warehouse stocks commercial refrigeration equipment and as many replacement parts as possible. Having parts nearby can reduce the delays and repeat visits that occur when every component must be ordered from a third-party supplier.
All commercial refrigeration brands serviced
You do not need to have purchased your equipment from Iron Mountain to request service. We work on commercial refrigeration equipment from major brands, including True, Hoshizaki, Manitowoc, Turbo Air, Continental, Arctic Air, Beverage-Air, PeakCold, and Procool. Brand and model compatibility can be confirmed when you submit your request.
A genuinely local starting point
Iron Mountain is headquartered in Pleasant Prairie, Wisconsin. For businesses in Kenosha County, Racine County, and nearby communities, our technician starts from the same region, not from Milwaukee or Chicago.
In-house warranty support
Iron Mountain handles the warranty process directly. When a warranty-related service request is within our territory, we can send our own technician. Requests outside the regular service area may require a third-party repair company, depending on the equipment and circumstances.
Same-day scheduling may be available
Depending on technician availability, service load, and your location, Iron Mountain may be able to schedule a visit the same day. Call early in the business day or submit the service request form so we can review your situation as quickly as possible. We do not currently offer after-hours or 24-hour emergency service.
Our Commercial Refrigeration Repair Service Area
Iron Mountain’s local commercial refrigeration repair service is centered on Pleasant Prairie and generally extends approximately 40 miles from our headquarters. Service availability can vary by address, equipment, and schedule, so contact us if you are near the edge of the territory.
Kenosha County, WI
Kenosha, Pleasant Prairie, Somers, Bristol, Salem, Salem Lakes, Twin Lakes, Paddock Lake, Silver Lake, Wilmot, Trevor, New Munster, Camp Lake, Powers Lake
Racine County, WI
Racine, Mount Pleasant, Caledonia, Burlington, Union Grove, Waterford, Sturtevant, Franksville, Rochester, Wind Lake, Wind Point, Yorkville, Bohners Lake, Eagle Lake
Walworth County, WI
Elkhorn, Lake Geneva, Delavan, East Troy, Whitewater, Fontana, Walworth, Williams Bay, Darien, Sharon, Genoa City
Lake County, IL
Antioch, Gurnee, Waukegan, Libertyville, Lake Zurich, Round Lake, Wauconda, Buffalo Grove, Vernon Hills, Mundelein, Grayslake, Lake Villa, Lake Forest, Zion, Winthrop Harbor, North Chicago, Fox Lake, Highland Park, Deerfield
McHenry County, IL:
Crystal Lake, McHenry, Woodstock, Fox Lake, Richmond, Spring Grove, Island Lake, Wonder Lake, Johnsburg
Outside Our Service Area?
We still want to help. Use the contact form below to reach us and we will help you troubleshoot, source parts, or connect you with a technician we have worked with before.
FAQ
Our regular service territory includes Kenosha County and Racine County in Wisconsin, eight Lake County, Illinois communities - Gurnee, Libertyville, Mundelein, Vernon Hills, Waukegan, Zion, North Chicago, and Highland Park and parts of southern Milwaukee County. We generally travel within approximately 40 miles of Pleasant Prairie. Call 833-734-8880 or submit a request to confirm a specific address.
Chicago is generally a delivery or pickup area rather than a regular on-site repair territory. Contact us with your location and equipment details before assuming an appointment is available.
We repair commercial refrigerators, freezers, prep tables, back-bar coolers, bottle coolers, kegerators, display cases, walk-in coolers and freezers, commercial ice machines, wine coolers, medical refrigerators, condensing units, evaporator coils, controllers, doors, gaskets, and other commercial refrigeration equipment. If you are unsure, send us the make, model, and symptoms.
Yes. You do not need to have purchased your equipment from Iron Mountain to request service. We service commercial refrigeration equipment from all major brands, subject to technician and parts availability.
Same-day scheduling may be available depending on technician availability, current workload, your location, and the type of request. Call early in the business day or submit the form online. Iron Mountain does not currently offer after-hours or 24-hour emergency service.
Yes. Iron Mountain's service technician holds an EPA certification card.
Repair pricing depends on the equipment, diagnosis, parts, and labor required. Iron Mountain offers competitive service fees and provides job-specific pricing after learning more about the issue. Call 833-734-8880 or submit a request for the next step.
General HVAC technicians service heating, cooling, and refrigeration across multiple trade areas. Iron Mountain's technician specializes exclusively in commercial refrigeration. That means faster diagnosis and stronger familiarity with the specific failure modes of this equipment. Iron Mountain also carries parts in a 55,000 sq ft on-site warehouse, reducing the wait time associated with ordering components through a third-party distributor.
Iron Mountain stocks as many commercial refrigeration parts as possible in its 55,000-square-foot Pleasant Prairie warehouse. Parts availability varies by make, model, and failure, but local inventory can reduce the delay associated with ordering from a third-party supplier.
Protect the product according to your food-safety procedures, avoid repeatedly restarting equipment that may be unsafe to operate, and call 833-734-8880 or submit the service request form. Include your business location, equipment type, symptoms, and whether the unit is warm, leaking, making unusual noise, or showing an error code.
Need Commercial Refrigeration Repair Near You?
Iron Mountain serves commercial refrigeration customers from Pleasant Prairie across Kenosha County, Racine County, eight Lake County, Illinois communities, and parts of southern Milwaukee County. You get an EPA-certified technician, all-brand service, and a local warehouse stocked with commercial refrigeration parts.
