Cory Sebastian
Cory Sebastian
17:14 28 Sep 22
Iron Mountain is amazing! We had a 20yr old freezer go out and needed a replacement asap. My co-worker called Iron Mountain, the order was placed and... delivered the next day. Lonny who delivered it, was very helpful and went above and beyond to ensure we were able to get it inside. We are extremely thankful for the quick and efficient service provided to us. If I could give you 10 stars, I would. We will definitely keep you in mind for future purchases.Thanks again!!read more
Rod R
Rod R
19:05 18 Aug 22
Didn't see any reviews from drivers so here's my 10 cents. Turn on 88th Ave and you'll see the docks on the west side of the red and gray building.... Clean and spacious facility so backing is super easy. The staff were courteous, helpful and professional. Receiving hrs 09: to 14:00 back to any open dock. They start unloading immediately so in and out in less than 1 hr. Great place to deliver, will come back anytime the opportunity arises.read more
Kaitlin Fahy
Kaitlin Fahy
01:06 13 Aug 22
The site is easy to use, the product shipped next day and arrived the day after that and is great quality! We’ve purchased from them twice now and... both times it was a great experience. We will be using this company for all of our refrigeration needs going forward!read more
Robbin Frey
Robbin Frey
19:35 01 Aug 22
We are so impressed with the product and the customer service. We ordered the coolers on Monday and by Tuesday morning, they had been delivered. ... Amazing looking and fit our needs completely. I would order from these guys again, so appreciative. Honeydripperz Pub has stepped into a new era of coolers, thanks much!read more
Tiffany Knight
Tiffany Knight
13:36 27 Jul 22
I had an issue processing my own order online and reached out to the company after hours via email. Shari, the service manager replied the next... morning offering to help! When I called she was just as friendly and helpful over the phone. She was very efficient and knowledgeable. I don’t think I was on the phone even 5 minutes and she completed the entire transaction. I received an email confirmation that my order was processed and a tracking email shortly after that. I received my product in two days and my refrigerator was working before our next event. Five star service! Thank you to the team at Iron Mountain.read more
jeannette best
jeannette best
05:10 03 Jul 22
The process of ordering was fantastic. The customer service from your company is beyond great. The ladies are kind they listen and they help in... every way. I had an issue with the shipment delivery company and the ladies work together to help me get in touch with them and get it delivered. The back bar fridge is awesome. Just what we wanted and so far so good. If there is any issues, I know I can count on Iron Mountain to help me through them. Thank you.read more
Ben Kranefeld
Ben Kranefeld
17:53 27 Jun 22
Good selection of products and at competitive prices! I found the exact refrigerator I was looking for, and at a cheaper price than Amazon! The... ordering process was quick and easy, and customer service even followed up with a phone call. Delivery was free and took less than a week. Very happy with the overall experience with Iron Mountain Refrigeration!!read more
Kit McElroy
Kit McElroy
14:14 16 Jun 22
I was very impressed with the ordering process, speed of delivery and customer service getting my cooler setup to my meet my needs. Great job -... highly recommend! I have also been impressed with the cooler itself - a very good addition to our party barn! Much needed! Thank you!read more
Russ Yanaga
Russ Yanaga
22:12 31 May 22
I purchased the PROCOOL 3 door bar back refrigerator. It was delivered by Estes Express to my home. The skid that it was shipped on was damaged... and the driver stayed until I unpacked it to make sure there was no damage. It was fine. After setting it up where I wanted it, I plugged it in to let it cool down. It hums, but it isn’t that bad. When I was filling it I realized that if I filled it with mostly cans, I could fit another level of shelves. I ended up ordering an extra set. The directions for programming the refrigerator were kind of vague. I called Iron Mountain and spoke to Shari (not sure on the spelling of her name). She was very helpful and walked me through the programming. After a couple of days I called back and spoke to Shari again about a bad condensation issue that I was having. We went through the programming and adjusted the temperature up a little. After a couple more days it was still having the condensation issue. Shari had me check the humidity in the room for a couple of days with a Hydrometer. The humidity in the room was about 80% which was causing the condensation. There wasn’t anything that they could do about it. Once I turned my AC on in the house, it brought the humidity levels down under 70% and it’s been fine now. I would recommend this refrigerator as long as you can control the humidity in the room. I would definitely recommend buying from Iron Mountain Refrigeration & Equipment based on the excellent service that I received.read more
Lori Ferro
Lori Ferro
22:04 22 May 22
Amazing customer service and this bar cooler works like a champ....totally 'plug and play'! Express shipping was free and they called to let us know... that they had shipped the cooler and it was on its way.Iron Mountain is a great company and we will order from them again if the need ever arises.read more
Anthony Blanco
Anthony Blanco
18:17 12 May 22
Best ever customer service and products!Our butcher shop has multiple cases that we purchased from Iron Mountain via Amazon. Anyone looking for a... new case or product, be ready for your delivery because this company doesn’t mess around! You’ll get a call from the company right away to schedule delivery!read more
Tracy Fitzgerald
Tracy Fitzgerald
20:23 27 Apr 22
We have bought several coolers for our Florist but we have had very bad experience UNTIL NOW...We ordered this on a Thursday, I got a call on Friday... morning from a super nice gentleman that said it would be delivered on Monday, It arrived Monday between the hours that they said by a very nice gentleman. We had an issue with the temperature on Tuesday and a very nice lady named Jill walked us through it and helped us get it working perfectly. As far as friendliness, expertise and courteous custom service they are at 100%. Cooler was very nice and works great, great price too! Thanks...you guys Rock!read more
Scott Thomas
Scott Thomas
20:16 27 Apr 22
I bought a Bar Cooler and the company called me to discuss shipping, they do have free option, but we are under a deadline and needed expedited, and... Jill made it happen and called me a couple times to make sure I made the truck loading deadline. Great Customer Service.read more
Eric Gonzalez
Eric Gonzalez
15:44 21 Apr 22
Excellent product. Excellent customer service. I purchased matching single door refrigerator and freezer. I was a little worried about making such... a big purchase online and having never interacted with the Seller or seen the products in-person.After placing my order, they contact me to let me know the exact date my shipment would be sent and what to expect throughout the entire shipping process.My fridge/freezer arrived on time and in excellent condition.After taking delivery, I called them back to get some additional aftermarket parts that I wanted and they answered the phone right away (no voicemails or dial menus), and made the entire process from payment to shipping additional parts fast and easy.On every call, the person on the other line was friendly and knowledgeable. I HIGHLY recommend this company. ALL AROUND WONDERFUL EXPERIENCE!!!!read more
Combat Cookies
Combat Cookies
22:01 20 Apr 22
I called to speak with a representative about a piece of equipment. She thoroughly answered my questions and also helped me purchase the right... product for our needs. The equipment was shipped the same day and delivered to us 2 days later. Great customer service. We would use them again.read more
steve stuck
steve stuck
23:16 18 Apr 22
Great personal service and quick shipping! Our deli case arrived in perfect condition and looks great! We're looking forward to using Iron Mountain... again!read more
Windsor Liquors
Windsor Liquors
20:44 01 Apr 22
Very help full in ordering and answering all the questions. Very professional so far. Delivery was quick and painless. Hopefully the product performs... as wellread more
Sheila Johnroe
Sheila Johnroe
19:16 18 Mar 22
Product arrived in great shape and within 1 week of ordering! Very pleased.
De*bauch*er*y
De*bauch*er*y
20:05 13 Dec 21
Absolute great customer service. Returned emails in a timely manner, and addressed all concerns. Would definitely recommend.
Avocado Shack Michael Wolfe
Avocado Shack Michael Wolfe
20:45 20 Nov 21
I’ve purchased a number of refrigerated cases from Iron Mountain for my produce store . Very pleased with them and the excellent customer service... following up . Thank youread more
Kyle Shea
Kyle Shea
18:00 01 Nov 21
Quite possibly one of the best purchase experiences I've had in the past decade. In an age where customer service seems to be dying; Iron Mountain... service reps took my phone call immediately and worked passionately with me to personally modify a shipping situation to accommodate my tight timeline. They went the extra mile to determine whether upgrading shipping or pickup from the local freight terminal would be best and most cost effective for me. They responded promptly and delivered everything exactly as promised. Days after the purchase - I emailed again because I managed to loose the keys that came with my brand new bar fridge. Once again - I got a response within the hour and a shipping confirmation for a set of complimentary replacement keys. Truly a wonderful experience and personal service that seems hard to find today; I would HIGHLY recommend purchasing from this company and will go back to them in the future anytime I had a refrigeration need! Also, I love my new bar fridge and the blue LED light looks amazing in my basement bar! Thank you Iron Mountain!read more
Miles K
Miles K
21:02 28 Sep 21
Great Product. Great Price. Great Delivery. Thank You! Fat Cat Bakery, Eureka CA.
cheri borowiec
cheri borowiec
19:40 02 Jul 21
this company is just the best from their outstanding equipment to their awesome customer service won't ever get my equipment anywhere else!
William Chase
William Chase
17:04 22 Jan 21
Purchased a 6 ft deli case after a lot of hemming and hawing about several other cases. They were local and I knew a salesperson Jill Hartnell. I’ve... been in the meat business for 40 years and pretty much knew what I wanted. Any question that I had for her she responded in a timely manner with the info I needed. Once I arrived for pickup the warehouse guys did a excellent job loading and securing the case as I didn’t have any eye hooks to strap it down. They made me some wheel chocks that made my transporting effortless. Excellent job from start to finish. Price was good. Staff was good and made the entire purchase enjoyable and easy. Will definitely use againread more
Tim Storm
Tim Storm
23:27 21 Dec 20
All I can say is wow! The customer service at Iron Mountain greatly exceeded my expectations. Who gets to talk to a live person these days?... Especially surprised when Jill returned my call twice to clarify my questions and make sure she understood my needs. Great product so far and it arrived fast and damage free. They had my back bar cooler protected with Masonite, bubble wrap and corner panels! Plus they back their product with a warranty even though I am using in a non-commercial application! Feeling really good right now about my decision!read more
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